Let the User Speak: Is Feedback on Facebook a Source of Firms' Innovation?

Refereed Journal // 2022
Refereed Journal // 2022

Let the User Speak: Is Feedback on Facebook a Source of Firms' Innovation?

Bertschek, Irene and Reinhold Kesler (2022), Let the User Speak: Is Feedback on Facebook a Source of Firms' Innovation? , Information Economics and Policy Volume 60 , 100991