Does Enterprise Software Matter for Service Innovation? Standardization versus Customization

Refereed Journal // 2013
Refereed Journal // 2013

Does Enterprise Software Matter for Service Innovation? Standardization versus Customization

Engelstätter, Benjamin and Miruna Sarbu (2013), Does Enterprise Software Matter for Service Innovation? Standardization versus Customization, Economics of Innovation and New Technology Volume 22, Issue 4 , 412-429