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News tagged with „Social Software“

  • 5 News

July 2010

26.07.2010 – ZEW (msu/kbo)

Social Software Applications on the Rise in German Businesses

The trend to use social software applications in companies is continuing. Almost 47 percent of firms in the sector service providers of the information society, such as ICT service providers and knowledge-intensive service providers, use social software applications. The share of service providers using, e.g., discussion forums, social networking services, wikis or weblogs has thus risen by eight percentage points since 2009. In May 2009, the share of companies in this sector incorporating social software into their business routine was about 39 percent, while it was only 32 percent in the previous year. These are the results of a survey among service providers of the information society conducted by the Centre for European Economic Research (ZEW), Mannheim, in cooperation with Verband der Vereine Credit Reform, Neuss, in June 2010. read more

February 2010

25.02.2010 – ZEW (jme/ggr)

Service Providers - Social Software User More Innovative

Social software will again be an important topic at CeBit 2010. The use of social software applications is still subject of controversial public discussion. Some argue that wikis, blogs and other online social networks for firms distract employees from their jobs. Others consider social software an important impulse for a firm’s success. The latter has been proven by a survey conducted by the Centre for European Economic Research (ZEW) Mannheim. The survey indicates that service providers using social software applications are more innovative than firms not using social software apps (ZEW Discussion Paper No. 09-046). read more

April 2009

20.04.2009 – ZEW/Creditreform (jme/kbo)

Service Providers of the Information Society - Social Software Applications still on the Rise

Around 39 percent of the companies in the sector service providers of the information society use at least one social software application in their business workflow. In this context, applications such as discussion forums, social network services, wikis or weblogs are used, for example, in internal communication and knowledge management as well as in customer management, external communication and within the scope of projects with partners or freelancers. This is the result of a survey among service providers of the information society conducted by the Centre for European Economic Research (ZEW) in Mannheim in cooperation with the credit reference agency Creditreform, Neuss, in March 2009 (details regarding the survey are provided below). read more

08.04.2009 – ZEW (bmu/kbo)

FAZIT Company Survey by ZEW– Many Companies in Baden-Württemberg are Sceptical of Social Software Applications

More than 75 per cent of the companies in Baden-Württemberg working in the IT and media sector or selected ICT (Information and Communication Technology) user industries know social software applications. From 2005 to 2008, the knowledge concerning applications such as weblogs, wikis, podcasts or social bookmark services, which support information gathering, communication, interaction and cooperation on and via the internet, has thus grown by 13 per cent. Although social software applications have increasingly gained recognition, only seven per cent of the companies are currently using them. These are the findings of the seventh representative FAZIT Company Survey conducted by the Centre for European Economic Research (ZEW), Mannheim, in November and December 2008 among roughly 1,000 companies in the federal state of Baden-Württemberg. read more

April 2008

14.04.2008 – ZEW/Creditreform (jme/ggr)

Social Software: Companies Prefer Online Communities

About one third of the companies in the economic sector IT-related service providers use at least one social software application for (their) internal or external communication with their customers or employees. Possible applications range from discussion forums to online communities, wikis or blogs. IT-related service providers primarily use online communities. IT-related service providers are characterised by their high ICT intensity and produce about eight per cent of the gross value in Germany. About 20 per cent of the companies working with social software use online communities. These are the findings of a business survey conducted by the Centre for European Economic Research (ZEW) in Mannheim in cooperation with Creditreform, Neuss. The survey was conducted in March 2008 among service providers of the information society (see details at end of press release). read more


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