April 2011

Service Providers of the Information Society - Firms Employ E-commerce to a Greater Extent in Procurement than in Sales and Marketing

Among the service providers of the information society it has become increasingly common to make use of e-commerce in the procurement of inputs rather than in sales and marketing of ones own products and services. Roughly 64 per cent of all firms in this sector confirm having ordered products and services over the internet in 2010. However, only 29 per cent of all firms sold their products or services over the internet in 2010. This is the result of the March 2011 survey conducted by the Centre for European Economic Research (ZEW) in Mannheim in cooperation with Creditreform Neuss. (See details on the survey at the end of the press release.) read more