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News tagged with „Service Providers of the Information Society“

  • 42 News

July 2011

25.07.2011 – ZEW (msu/ggr)

Service Providers of the Information Society -Europe Is most Important Market for Internationally Operating Companies

Around 39 per cent of the companies in the economic sector service providers of the information society operate abroad and sell their products and services in different regions worldwide. This international orientation opens up new sales opportunities to internationally active companies and increases their competitiveness. The main focus of their international activities is on Europe. These are the findings of a business survey conducted by the Centre for European Economic Research (ZEW) in Mannheim in cooperation with Creditreform, Neuss. The survey was conducted in June 2011 in the economic sector service providers of the information society (see details at end of press release). read more

21.07.2011 – ZEW/Creditreform (msu/ggr)

Service Providers of the Information Society - Economic Sentiment Among Companies in the Economic Sector Remains Positive

The economic sentiment among companies in the economic sector service providers of the information society remains positive in the middle of 2011. Neither strong increases nor decreases in the indicators for the business situation or the business expectations for the third quarter of 2011 could be observed. Accordingly, the ZEW-IDI, the economic sentiment indicator for the whole economic sector of service providers of the information society, has increased only slightly by 0.3 points in the second quarter of 2011. It now stands at 62.7 points. This is still significantly above the critical value of 50 points. A ZEW-IDI value above 50 points indicates a better economic sentiment in comparison to the previous quarter. These are the findings of the business survey conducted by the Centre for European Economic Research (ZEW)in Mannheim in cooperation with Creditreform, Neuss. The survey was conducted in June 2011 in the economic sector service providers of the information society. read more

April 2011

18.04.2011 – ZEW/Creditreform (msu/ggr)

Service Providers of the Information Society - Firms Employ E-commerce to a Greater Extent in Procurement than in Sales and Marketing

Among the service providers of the information society it has become increasingly common to make use of e-commerce in the procurement of inputs rather than in sales and marketing of ones own products and services. Roughly 64 per cent of all firms in this sector confirm having ordered products and services over the internet in 2010. However, only 29 per cent of all firms sold their products or services over the internet in 2010. This is the result of the March 2011 survey conducted by the Centre for European Economic Research (ZEW) in Mannheim in cooperation with Creditreform Neuss. (See details on the survey at the end of the press release.) read more

January 2011

17.01.2011 – ZEW/Creditreform (msu/ggr)

Service Providers of the Information Society - Twenty Percent of Firms Expect Continuing Skilled Worker Shortage in 2011

The economy has just recovered from the economic crisis, and already the public debate about skilled worker shortage is continuing. Many firms claim they are not able to fill vacancies with sufficiently qualified professionals. In the economic sector service providers of the information society, around 24 percent of companies report that they were not able to fill vacancies in the fourth quarter of 2010 due to the lack of skilled professionals. For the year 2011 the service providers of the information society expect the skilled worker shortage to continue though on a slightly lower level. This is the finding of a survey among the service providers of the information society, conducted by the Centre for European Economic Research (ZEW) Mannheim in cooperation with Creditreform, Neuss in December 2010 (see details at end of press release). read more

October 2010

18.10.2010 – ZEW (msu/kbo)

Service Providers of the Information Society - Mobile Devices Are On the Rise

Mobile devices like smartphones or tablet PCs are being used in many firms today. These devices make it possible for the mobile users to access the internet and internet-based services and applications everywhere. In the economic sector service providers of the information society, 68 percent of firms are using smartphones and 67 percent of firms are using web-enabled mobile phones. Around 63 percent of firms have PC cards modems for notebooks and 32 percent of firms report that they are using tablet personal computers. These are the findings of a survey among the service providers of the information society, conducted by the Centre for European Economic Research (ZEW) Mannheim in cooperation with Creditreform, Neuss, in September 2010 (see details at the end of press release). read more

July 2010

26.07.2010 – ZEW (msu/kbo)

Social Software Applications on the Rise in German Businesses

The trend to use social software applications in companies is continuing. Almost 47 percent of firms in the sector service providers of the information society, such as ICT service providers and knowledge-intensive service providers, use social software applications. The share of service providers using, e.g., discussion forums, social networking services, wikis or weblogs has thus risen by eight percentage points since 2009. In May 2009, the share of companies in this sector incorporating social software into their business routine was about 39 percent, while it was only 32 percent in the previous year. These are the results of a survey among service providers of the information society conducted by the Centre for European Economic Research (ZEW), Mannheim, in cooperation with Verband der Vereine Credit Reform, Neuss, in June 2010. read more

12.07.2010 – ZEW/Creditreform (msu/ggr)

Service Providers of the Information Society - Sector Research and Development Leading in Sales-Related Activities Abroad

Companies in the sector service providers of the information society open up foreign markets in many ways. Around 25 percent of these companies export their services, about 20 percent work with foreign cooperation partners and eleven percent delegate their own employees to foreign countries. Approximately six percent of the companies serve foreign markets via branches and affiliated companies. Companies in the subsector research and development engage in sales-related activities abroad the most. read more

April 2010

19.04.2010 – ZEW/Creditreform (msu/ggr)

Service Providers of the Information Society - For the Development and Offer of Own Services, Businesses Only Hesitantly Rely on Internet Platforms

Internet-based technologies and services are used diversely among the businesses in the economic sector service providers of the information society. Thus, internet platforms for the development and the offer of own applications and services meet with only little approval. In contrast, for the vast majority of the businesses, the occasional or even intensive usage of communication- and online-information services goes without saying. read more

February 2010

22.02.2010 – ZEW/Creditreform (msu/ggr)

Green IT - A Lot of Unused Potential for Increasing the Energy Efficiency in Companies

"Green IT" is often discussed in the current climate debate. This leads to the impression that companies are influenced by aspects like energy efficiency and environmental protection when using information technologies (IT). The findings of a survey conducted by the Centre for European Economic Research (ZEW), Mannheim and Creditreform indicate that this is only sometimes the case. The survey analyses around 900 companies with a particularly high usage of IT. read more

January 2010

18.01.2010 – ZEW/Creditreform (msu/ggr)

Service Providers of the Information Society - Companies deploy Green IT primarily in order to reduce operating costs

The term Green IT includes apart from the energy efficient and environmentally friendly production and disposal of information and communication technology (ICT) also the reduction of emissions via the use of ICT. Meanwhile, more than half of the companies of the economic sector service providers of the information society use telephone conferences as a substitute for business trips. For this purpose, a whole series of companies falls back on net-meetings and video conferences. The greatest advantage of Green IT for the companies is the reduction of operating costs, followed by gains in efficiency and productivity as well as the positive effects with regard to the image of the company. This is the result of a business survey among service providers of the information society, conducted by the Centre for European Economic Research in cooperation with the credit reference agency Creditreform, Neuss, in December 2009 (details regarding the survey are provided below). read more

July 2009

13.07.2009 – ZEW/Creditreform (jme/ggr)

Service Providers of the Information Society – Internal Management most important Incentive for Innovation

The sector service providers of the information society, comprising both knowledge-intensive and ICT-specialised service providers, has been highly innovative over the past twelve months. Around 40 percent of the companies have differentiated their range of services by, for instance, changing their service hours or by complementing their services. Around 39 percent have extended their range of services by, for instance, developing new customer circles and market segments. Moreover, 18 percent of the companies have standardised their range of services. This is the result of a survey among service providers of the information society conducted by the Centre for European Economic Research (ZEW), Mannheim, in cooperation with the credit reference agency Creditreform, Neuss, in June 2009 (details regarding the survey are provided below). read more

April 2009

20.04.2009 – ZEW/Creditreform (jme/kbo)

Service Providers of the Information Society - Social Software Applications still on the Rise

Around 39 percent of the companies in the sector service providers of the information society use at least one social software application in their business workflow. In this context, applications such as discussion forums, social network services, wikis or weblogs are used, for example, in internal communication and knowledge management as well as in customer management, external communication and within the scope of projects with partners or freelancers. This is the result of a survey among service providers of the information society conducted by the Centre for European Economic Research (ZEW) in Mannheim in cooperation with the credit reference agency Creditreform, Neuss, in March 2009 (details regarding the survey are provided below). read more

January 2009

14.01.2009 – ZEW/Creditreform (jme/ggr)

Service Providers of the Information Society - German-Speaking Foreign Countries and Western Europe Are the Most Important Export Markets

One-third of German-based Service Providers of the Information Society – an economic sector that includes ICT service providers as well as knowledge-intensive service providers – export their services abroad. "For these firms, German-speaking foreign countries represent the most important export market, followed by the rest of Western Europe", says Jenny Meyer, a researcher at the Centre for European Economic Research (ZEW) in Mannheim. read more

October 2008

13.10.2008 – ZEW/Creditreform (jme/ggr)

Service Providers of the Information Society - Job vacancies in many firms because applicants lack qualification

Within the sector service providers of the information society comprising both ICT service providers and knowledge-intensive service providers, about 24 per cent of the firms state not being able to fill job vacancies at the moment. ICT service providers, comprising enterprises of the branches software and IT-services, ICT-specialised trade as well as telecommunication services, are affected more than knowledge-intensive service providers which include enterprises of the branches tax consultancy and accounting, management consultancy, architecture, technical consultancy and planning, research and development as well as advertising. read more

July 2008

14.07.2008 – ZEW/Creditreform (jme/ggr)

IT-Related Service Providers – Most Important Driving Force behind Innovations is the Company’s Own Management

IT-related service providers consisting of knowledge-intensive and ITC service providers have been very innovative during the past twelve months. About 39 per cent of the companies have expanded their services by accessing, for instance, new customer groups or market segments. Approximately 34 per cent have differentiated their offering by changing, for example, service times or complementing their offer and 20 per cent of the companies have standardised their services. These are the findings of an economic survey conducted by the Centre for European Economic Research (ZEW) in Mannheim in cooperation with Creditreform, Neuss. The survey was conducted in June 2008 among service providers of the information society. read more

10.07.2008 – ZEW/Creditreform (jme/ggr)

Service Providers of the Information Society - Positive Business Sentiment among Knowledge-Intensive Service Providers

In Germany the business situation of knowledge-intensive service providers, which include enterprises of the branches tax consultancy and accounting, management consultancy, architecture, technical consultancy and planning, research and development as well as advertising significantly improved during the second quarter 2008 compared to the first quarter 2008. The sentiment indicator for the knowledge-intensive services’ sector, based on the companies’ business expectations for the next three months and on the assessment of their current business situation reached 67.7 points. This is an increase of 7.1 points compared to the first quarter 2008. "This increase is above all due to the significant growth in demand and in turnover reported by the enterprises of the knowledge-intensive services’ sector for the second quarter 2008", says Jenny Meyer, researcher at the Centre for European Economic Research. The companies’ positive assessment regarding turnover and demand is not bound to the current situation. For the third quarter 2008 they also expect a favourable development. The partial indicator which reflects the assessment of the business expectations reached 67.4 points, an increase of 2 points compared to the first quarter 2008. This is the result of a business survey conducted by the Centre for European Economic Research (ZEW), Mannheim, in cooperation with the credit reference agency Creditreform, Neuss, in June 2008. read more

April 2008

14.04.2008 – ZEW/Creditreform (jme/ggr)

Social Software: Companies Prefer Online Communities

About one third of the companies in the economic sector IT-related service providers use at least one social software application for (their) internal or external communication with their customers or employees. Possible applications range from discussion forums to online communities, wikis or blogs. IT-related service providers primarily use online communities. IT-related service providers are characterised by their high ICT intensity and produce about eight per cent of the gross value in Germany. About 20 per cent of the companies working with social software use online communities. These are the findings of a business survey conducted by the Centre for European Economic Research (ZEW) in Mannheim in cooperation with Creditreform, Neuss. The survey was conducted in March 2008 among service providers of the information society (see details at end of press release). read more

10.04.2008 – ZEW/Creditreform (jme/ggr)

Business Outlook for ICT Service Providers and Knowledge-Intensive Service Providers Brightens Up

In Germany the business situation of the Information and Communication Technology (ICT) service providers, comprising enterprises of the branches software and IT-services, ICT-specialized trade as well as telecommunication services, has improved in the first quarter 2008 compared to the fourth quarter 2007. The knowledge-intensive service providers which include enterprises of the branches tax consultancy and accounting, management consultancy, architecture, technical consultancy and planning, research and development as well as advertising assess their current business situation in the first quarter 2008 more pessimistically. However, this pessimism will not last. The business expectations for the second quarter 2008 are assessed far more positively by the ICT service providers as well as the knowledge-intensive service providers. This is the result of a business survey conducted by the Centre for European Economic Research (ZEW), Mannheim, in cooperation with the credit reference agency Creditreform, Neuss, in March 2008. read more

January 2008

16.01.2008 – ZEW/Creditreform (jme/kvs)

Service Providers of the Information Society Mainly React to Fluctuations in Demand with Overtime and Short-Time Working

Nearly 40 per cent of the companies in the economic sector service providers of the information society, which is characterised by a high ICT intensity and makes up around 8 per cent of the overall German gross value added, are affected severely to extremely severely by fluctuations in demand. As a reaction to these fluctuations, the majority of companies (41 per cent) frequently resort to overtime and/or short-time working, while dismissals represent a less important form of adjustment measure. read more

October 2007

17.10.2007 – ZEW/Creditreform (jme/kvs)

Service Providers of the Information Society – Realisation of Customer Demands Main Motive for Service Export

About half of the companies in the economic sector service providers of the information society export their services to other countries. The main motive for these export activities is the realisation of customer demands, followed by the development of new markets. Tax benefits play a rather insignificant role as motives. read more

July 2007

16.07.2007 – ZEW/Creditreform (jme/kvs)

Service Providers of the Information Society – Extensive Use of Specifically Designed Business Software

In the economic sector of IT-related service providers, more than two thirds of the companies use software that has been created according to their specific requirements. Approximately 75 per cent of the companies make use of sector-specific software and more than 90 per cent of standard software. read more

April 2007

16.04.2007 – ZEW/Creditreform (jme/kvs)

Service Providers of the Information Society – Companies Intensify Investment in ICT and Outsource IT Services

In the past three months, more than a third of the IT-related service providers increased their expenses on information and communications technologies (ICT). About 35 per cent of the companies expect a further growth of ICT expenses in the coming twelve months. read more

January 2007

15.01.2007 – ZEW/Creditreform (jme/kvs)

Service Providers of the Information Society - High Training Intensity and Great Need for Advanced Training

The training intensity among IT-related service providers is high: almost 80 per cent of all companies in this economic sector train apprentices in one or more professions. Displaying a training intensity of 90 per cent, telecommunications service providers lead in the field of vocational training, whereas only about two thirds of the architects and business consultants train new recruits. read more

October 2006

16.10.2006 – ZEW/Creditreform (jme/kvs)

Service Providers of the Information Society – Online Advertisement on the Advance

Specialist journals count the Internet among the most frequently used advertising tools in the economic branch of IT-related service providers. About 47 per cent of the companies in this sector promote their products and services online. read more

July 2006

17.07.2006 – ZEW/Creditreform (jme/kvs)

Service Providers of the Information Society – High Level of Attractiveness on International Markets

Business relations with foreign countries are of great importance to service providers of the information society. In the second quarter of 2006, about two thirds of the companies in this economic sector stated that they received services from abroad. Approximately three quarters of the enterprises sell their services in other countries. read more

April 2006

19.04.2006 – ZEW/Creditreform (mva/kvs)

Service Providers of the Information Society – Companies Bank on External Advice and Outsourcing to Tackle IT Security Issues

Malware (malicious software) originating from the internet such as viruses, worms and Trojans disturb a company’s data storage and the correct functioning of the IT systems. A large majority of service providers are aware of these internet-based risks. That is why, 75 per cent of them bank on external advice in terms of IT security issues. About 33 per cent partially or completely outsourced their IT administration to external service providers. Only 20 per cent of the companies handle administration and IT security issues on their own. read more

18.04.2006 – ZEW/Creditreform (mva/kvs)

IT-Related Service Providers - Positive Employment Effects Despite Dampened Business Development

The ZEW-IDI, sentiment indicator for the economic sector of IT-related service providers, has receded in the first quarter 2006 by 7.4 points to now 63.3 points. Its high level nevertheless expresses optimism, notwithstanding this decline. read more

January 2006

16.01.2006 – ZEW (mva)

Service Providers of the Information Society – Extra Working Hours and Short-time Labour Counterbalance Fluctuations in Demand

About 45 per cent of service providers of the information society react to cyclical and seasonal fluctuations in demand by working extra hours and/or hiring short-time workers. In the IT sector, these instruments are most frequently used to cope with short-term changes in business capacities. read more

12.01.2006 – ZEW (mva)

IT-Related Service Providers - Economic stabilisation at high level leads to first positive employment effects

IT-related service providers concluded the year 2005 with a favourable business outlook. For the first time, positive effects on the job market can be seen as well. read more

October 2005

13.10.2005 – ZEW/Creditreform (mva/kvs)

IT-Related Service Providers - Upswing Continues

In the third quarter 2005 the IT-related service providers followed up on the positive business development of the previous quarter and further expanded their respective activities. This is indicated by the clear increase of the ZEW-IDI. read more

July 2005

14.07.2005 – ZEW/Creditreform (mva/kvs)

IT-Related Service Providers - ZEW-IDI at Peak Level

The ZEW-IDI, sentiment indicator for the economic sector IT-related service providers, climbed to a score of 62.6 points in the second quarter 2005. With this marked increase, as compared to the previous quarter's value (55.4 points), the indicator reaches its peak of the second and third quarter 2004. read more

April 2005

14.04.2005 – ZEW/Creditreform (mva/kvs)

IT-Related Service Providers - Further Drop in Sentiment Indicator

The ZEW-IDI, sentiment indicator for the economic sector IT-related service providers, has dropped in the first quarter 2005 for the second quarter in a row and now rates at 55.4 points. This value of the indicator, which is being compiled since the third quarter of 2003, corresponds with the, as of yet, historic low recorded in the first quarter 2004. read more

January 2005

13.01.2005 – ZEW/Creditreform (joh/kvs)

German IT-Related Service Providers: Upward Trend Contained

The ZEW-IDI, sentiment indicator for the German IT-related service providers, rates with 59.0 points in the fourth quarter of 2004 clearly below the previous quarter's value of 62.6 points. read more

July 2004

21.07.2004 – ZEW (mva/kvs)

Business Activity Picks up in German IT-Related Services Sector

The value of the ZEW-IDI, sentiment indicator for the German IT-related service providers, is 62.6 points in the second quarter of 2004. This value clearly exceeds the value of 55.4 points of the first quarter. read more

April 2004

14.04.2004 – ZEW (mva/ggr)

German IT-Related Service Providers View Economic Upturn with Caution

The ZEW-IDI value is 55.4 points in the first quarter of 2004. This sentiment indicator for the German IT-related service providers was introduced at the end of last year. In the fourth quarter of 2003 the ZEW-IDI had reached a value of 58.4 points. read more

March 2004

17.03.2004 – ZEW (thh/kvs)

Refurbishing the Corporate Image with E-Commerce

By introducing e-commerce, German companies pursue in particular two aims. On the one hand, they aim at contributing to a positive corporate image. On the other hand, they do not want to lack in comparison to other competitors providing e-commerce services. read more

January 2004

08.01.2004 – ZEW (mva/kvs)

Positive Economic Development Continues in the German IT-Related Services Sector

From now on the ZEW will be releasing a quarterly sentiment indicator for the IT-related service providers. The new indicator, ZEW-IDI, is based upon the ZEW/Creditreform business survey among enterprises that belong to this sector. read more

October 2003

22.10.2003 – ZEW/Creditreform (mva/kvs)

Positive Economic Trend in German IT-Related Services Sector

The annual rate of growth in turnover in the German IT-related services sector increased to 2.1 percent in the third quarter of 2003, up from 1.8 percent in the previous quarter. read more

July 2003

23.07.2003 – ZEW/Creditreform (mva/kvs)

German IT-Related Service Providers Optimistic

The development of the annual rate of growth in turnover in the German IT-related services sector in the second quarter of 2003 was better than the firms had forecasted in the previous quarter. It increased to 1.8 percent, after 1.7 percent in the first quarter of 2003. read more

April 2003

23.04.2003 – ZEW (mva/kvs)

Dismal Prospects for German IT-Related Service Providers

The annual rate of growth in turnover in the German IT-related services sector declined to 1.7 percent in the first quarter of 2003 from 2.1 percent in the previous quarter. The poor economic development in this sector becomes especially apparent when compared to the first quarter of 2002: Turnover, income, demand and personnel have declined; only the downward pressure on prices has abated slightly compared to the start of 2002. read more

January 2003

09.01.2003 – ZEW (mva/kvs)

Positive End to 2002 for German IT-Related Service Providers

Turnover growth stabilised in the German sector of IT-related services at the end of 2002. The annual rate of growth in turnover increased to 2.1 percent in the fourth quarter 2002 from 1.4 percent in the previous quarter. read more

October 2002

23.10.2002 – ZEW (mva/kvs)

German IT-Related Service Providers Suffer from Economic Downturn

In the third quarter of 2002 the turnover growth in the sector of IT-related service providers has decelerated again. It is currently standing at a yearly rate of 1.4 percent. read more


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