We show that review platforms reduce healthcare interruptions for patients looking for a new physician. We employ a difference-in-differences strategy using physician retirements as a “disruptive shock”…
We analyze whether an informal second channel for communication can improve the efficiency of knowledge transfer in an electronic network of practice. We explore this question by analyzing the effect of chat…
Based on survey responses from more than 1,700 managers in Germany, this study elicits employers’ perceptions of working from home during COVID-19 and their long-term expectations for the time after the…