1. 08.10.2009 · ZEW/Creditreform (sel)
    Information Economy
    Information Services | Cyclical indicator | Information society | Business survey

    The ZEW-IDI, a sentiment indicator for the economic sector service providers of the information society in Germany, which includes the knowledge intensive service providers as well as the ICT-service providers, increases by 5.6 points to a value of 54.7 points in the third quarter of 2009. For the first time this year the indicator now is above the critical value of 50 points which points to an improvement of the economic sentiment compared to the previous quarter. The main cause of this positive development is the distinct brightening of business expectations regarding the fourth quarter of 2009. The corresponding partial indicator for the business expectations rises to a value of 62.1 points in the third quarter of 2009. "This figure makes clear that companies are optimistic with regard to their business situation in the fourth quarter of 2009," explains Miruna Sarbu, researcher at the Centre for European Economic Research (ZEW) in Mannheim. The ZEW-IDI is based on a business survey among service providers of the information society, conducted by the ZEW in cooperation with the credit reference agency Creditreform, Neuss, in September 2009 (details regarding the survey are provided below).

    Read more

  2. 13.07.2009 · ZEW/Creditreform (sel)
    Information Economy
    Information Services | Service | ZEW survey | Business survey

    The sector service providers of the information society, comprising both knowledge-intensive and ICT-specialised service providers, has been highly innovative over the past twelve months. Around 40 percent of the companies have differentiated their range of services by, for instance, changing their service hours or by complementing their services. Around 39 percent have extended their range of services by, for instance, developing new customer circles and market segments. Moreover, 18 percent of the companies have standardised their range of services. This is the result of a survey among service providers of the information society conducted by the Centre for European Economic Research (ZEW), Mannheim, in cooperation with the credit reference agency Creditreform, Neuss, in June 2009 (details regarding the survey are provided below).

    Read more

  3. 09.07.2009 · ZEW(Creditreform (sel)
    Information Economy
    Business survey | Information society | Cyclical indicator | Information Services

    In the second quarter 2009, cautious optimism has emerged regarding the business situation in the sector service providers of the information society, which includes both knowledge-intensive service providers and ICT service providers.

    Read more

  4. 20.04.2009 · ZEW/Creditreform (sel)
    Information Economy
    Information society | Social Software | Business survey

    Around 39 percent of the companies in the sector service providers of the information society use at least one social software application in their business workflow. In this context, applications such as discussion forums, social network services, wikis or weblogs are used, for example, in internal communication and knowledge management as well as in customer management, external communication and within the scope of projects with partners or freelancers. This is the result of a survey among service providers of the information society conducted by the Centre for European Economic Research (ZEW) in Mannheim in cooperation with the credit reference agency Creditreform, Neuss, in March 2009 (details regarding the survey are provided below).

    Read more

  5. 15.04.2009 · ZEW/Creditreform (sel)
    Information Economy
    Business survey | Information society | Cyclical indicator | Information Services

    The ZEW-IDI, a sentiment indicator for the whole sector service providers of the information society, falls by 14.2 points to 39.9 points in the first quarter 2009. Therefore the indicator lies below the critical value of 50 points for the first time since it was established. A value of the ZEW-IDI above this mark signalises an improvement of the economic sentiment compared to the previous quarter, while any value below this mark stands for a deteriorating sentiment.

    Read more

  6. 14.01.2009 · ZEW/Creditreform (sel)
    Information Economy
    Business survey | Information Services

    One-third of German-based Service Providers of the Information Society – an economic sector that includes ICT service providers as well as knowledge-intensive service providers – export their services abroad. "For these firms, German-speaking foreign countries represent the most important export market, followed by the rest of Western Europe", says Jenny Meyer, a researcher at the Centre for European Economic Research (ZEW) in Mannheim.

    Read more

  7. 12.01.2009 · ZEW/Creditreform (sel)
    Information Economy
    Business survey | Information society | Cyclical indicator | Information Services

    In the fourth quarter 2008 the economic situation for businesses in the sector service providers of the information society slightly recovered. The ZEW-IDI, a sentiment indicator for this sector, rises by 1.8 points to 54.1 points. "This is mainly due to the consistent situation of supply and demand", says Jenny Meyer, researcher at the Centre for European Economic Research (ZEW), Mannheim.

    Read more

  8. 13.10.2008 · ZEW/Creditreform (sel)
    Information Economy
    Business survey | Skills shortage

    Within the sector service providers of the information society comprising both ICT service providers and knowledge-intensive service providers, about 24 per cent of the firms state not being able to fill job vacancies at the moment. ICT service providers, comprising enterprises of the branches software and IT-services, ICT-specialised trade as well as telecommunication services, are affected more than knowledge-intensive service providers which include enterprises of the branches tax consultancy and accounting, management consultancy, architecture, technical consultancy and planning, research and development as well as advertising.

    Read more

  9. 07.10.2008 · ZEW/Creditreform (sel)
    Information Economy
    Information Services | Cyclical indicator | Information society | Business survey

    The ZEW-IDI, a sentiment indicator for the whole sector service providers of the information society comprising both the ICT service providers and knowledge-intensive service providers, fell to 52.3 points in the third quarter 2008. This is the lowest value the indicator has seen since it was established in the fourth quarter 2003.

    Read more

  10. 14.07.2008 · ZEW/Creditreform (sel)
    Information Economy
    Business survey

    IT-related service providers consisting of knowledge-intensive and ITC service providers have been very innovative during the past twelve months. About 39 per cent of the companies have expanded their services by accessing, for instance, new customer groups or market segments. Approximately 34 per cent have differentiated their offering by changing, for example, service times or complementing their offer and 20 per cent of the companies have standardised their services. These are the findings of an economic survey conducted by the Centre for European Economic Research (ZEW) in Mannheim in cooperation with Creditreform, Neuss. The survey was conducted in June 2008 among service providers of the information society.

    Read more

Contact

Press Officer

Phone: +49 0621 1235-133

sabine.elbert@zew.de